A common question about short sales

“I just completed one short sale at Bank of America where the seller was current on his mortgage and never missed a payment. Then, I had another one at Bank of America, and they said that they could not process the short sale because the seller was current on his mortgage. Why is that?”

I get questions similar to this one several times a week. On the surface, it does not make sense. Why would one short sale go smoothly, and the next one at the same institution be such a pain the keister?

Believe it or not, the answer is fairly simple. It’s often not the servicer (where the mortgage is paid) that makes the decisions, but the investor instead.

via Short sales: understanding what goes on behind the scenes.